Tim Hortons customers can now claim free hot drinks and baked goods as part of a class action settlement.
In a February 1 email, the coffeehouse giant reached out to customers who used the Tim Hortons app between April 1, 2019 and September 30, 2020.
Starting February 1st, eligible customers can sign in to their Tim Hortons account and receive free items in the “Offers” section. Valid for 1 year until 31 January 2025.If you didn’t receive the email but you think you should have received it, please contact me. Digital Support Team at Tim Hortons.
All this 2020 joint survey Between then-Federal Privacy Commissioner Daniel Serien and his state counterpart, Tim Hortons was found to have sold app users’ geolocation data. Finally, Privacy watchdog ruled That Tim Hortons collected “highly personal” information about customers without their consent.
Multiple class action lawsuits have since been filed against Tim Hortons’ parent company, Restaurant Brands International (RBI). As a result, the Quebec Supreme Court approved the settlement last July.RBI agreed to the settlement without admitting liability, but the company says it has taken steps to remove location data collected from users of the app. He added that he also instructed a third-party vendor, Radar Labs, to do the same.
Tim Hortons directs clients seeking more information about the settlement: this website.
Update January 2, 2023 at 6:36 PM ET: Article headlines have been updated to more accurately reflect the findings of former Federal Privacy Commissioner Daniel Therrien and his state counterparts.