HBO is working on a fix for the “Unable to play title” error some users have encountered in the HBO Max app. apple tvaccording to The Barge.

The problem is, widely reported To userappears to occur on all generations of Apple TV 4K running tvOS 16.1 and the latest HBO Max app version 52.50.1 released on November 16th.

Some users found the issue to be intermittent, while others were unable to stream content at all with no playback errors, but they had to force quit the app, log out of the app, reinstall it, try Apple’s Some users have found workarounds such as rebooting. tv set.

HBO Senior Vice President of Communications Chris Willard said: The Barge That they are aware of the issue and are working on a fix that will be included in a future update of the app.

Until then, two temporary troubleshooting tips suggested by HBO Max customer support are to turn off HDR support ([設定]->[ビデオとオーディオ]and,[フォーマット]of[SDR]change to[コンテンツの一致],[ダイナミック レンジの一致],and[フレーム レートの一致]option) and resolutions from 4K to 1080p or 720p.

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